Free Property Management System

Zitlin runs your front desk, restaurant, housekeeping, invoicing, OTA sync, and QR payments from one dashboard — free for small properties, no credit card required, up and running in under 10 minutes.

Most independent hotels in India and South Asia run their operations across three or four disconnected tools — a reservations register or spreadsheet, a WhatsApp group for housekeeping, a separate billing system or handwritten invoices, and manual OTA extranet logins for Airbnb and Booking.com. Each one works in isolation. None of them talk to each other. The front desk doesn't know when housekeeping finishes a room. The restaurant bill doesn't automatically appear on the guest's folio. Every checkout involves piecing together information from multiple sources.

Zitlin replaces all of it with one system. Reservations, housekeeping, restaurant orders, GST invoicing, OTA availability sync, and QR payments — connected, from a single dashboard, accessible from any browser or the Android staff app.

Trusted by properties in 17+ countries

What Zitlin Handles

Every module is part of the same system. A restaurant order placed from the Android app by a waiter appears on the guest's folio at the front desk immediately. A housekeeping task completed on a staff phone marks the room clean on the front desk calendar in real time. There is no sync between separate tools — it is one database.

Setting Up — Under 10 Minutes

Zitlin is designed to self-onboard without a training call or an implementation team:

1. Create your account at app.zitlin.com — no credit card required
2. Add your property — name, address, tax registration status
3. Configure room types and set your tariffs
4. Add rooms in bulk under each room type
5. Create your first reservation

Most properties complete setup and check in their first guest within 10 minutes of signing up. Every new property gets direct WhatsApp access to the team that built Zitlin during setup — not a help article link, not a support ticket queue.

Walk-in and Advance Reservations

The booking calendar shows all your rooms and all dates in one grid. Walk-in guests are checked in directly from the front desk — room selected, rate applied, folio opened. Advance reservations are created the same way, with a future arrival date.

Each reservation has a folio — a running account of everything charged to that guest. Room charges, food orders, room service, advance deposits, and any extras all accumulate on the folio. At checkout, you generate an invoice from the folio. One click.

Reservation states: Tentative → Confirmed → Checked In → Checked Out. Each state change is timestamped. A cancelled reservation records who cancelled it and when.

Rates, Pricing, and Seasonal Overrides

Set a base rate per room type. Apply seasonal multipliers for peak and off-peak periods. Set day-of-week adjustments — lower midweek, higher weekend. Create rate plans (advance purchase, last-minute, corporate) with a price multiplier per plan.

GST is calculated automatically based on the room's declared tariff:

Room Tariff Per Night	GST Rate
Below ₹1,000	0%
₹1,001 to ₹7,500	5%
Above ₹7,500	18%

If your property is not GST registered, invoices are generated without any tax fields — update your registration status once in settings and all future invoices reflect it.

Restaurant, Room Service, and F&B on the Folio

Table orders placed in the restaurant POS are posted to the relevant room folio directly — a guest on table 3 who is in room 204 can have their food bill transferred to their room account with two taps. At checkout, their invoice includes accommodation charges and all food and beverage orders in a single itemised document.

Room service orders raised from the front desk or the Android app appear in the kitchen ticket queue immediately. Kitchen staff mark tickets as prepared; front desk sees the order status without making a call.

OTA Sync — iCal and Channex

Each room type in Zitlin has an iCal export URL. Paste it into Airbnb, Booking.com, or any OTA that accepts iCal imports. Availability updates run automatically every 5–15 minutes in both directions — reservations from OTAs appear in Zitlin, and bookings confirmed in Zitlin block dates on all connected OTAs.

For hotels needing real-time rate and availability sync across MakeMyTrip, Traveloka, Agoda, and other regional OTAs, Zitlin integrates with Channex — a channel manager connected to 50+ platforms. Rate changes in Zitlin push to all connected OTAs in real time.

QR Payments — 0% Commission

Zitlin generates a QR code from any folio or restaurant bill. The guest scans it with their banking app. The money goes directly into your bank account. No payment gateway, no commission.

Supported systems: UPI (India), SGQR/PayNow (Singapore), DuitNow (Malaysia), PromptPay (Thailand), QR Ph (Philippines), VietQR (Vietnam), QRIS (Indonesia), UPI cross-border (Bhutan), SEPA QR (Europe).

Zitlin vs Other PMS Options for Independent Hotels

Hotelogix starts at $3.99 per room per month; eZee Absolute starts at $50 per month. Both are strong platforms and well-suited to Indian hotels that need a paid, feature-complete PMS with dedicated channel managers and deep OTA integrations. For a 50-room hotel, typical SaaS PMS costs in India run ₹3,000–₹6,000 per month.

Zitlin's free plan covers what most independent properties under 20 rooms need to run day-to-day operations. The main reasons to choose Zitlin over the alternatives: the restaurant module is built in rather than a separate paid add-on; QR and UPI payments at 0% commission are included; and hourly and day-use bookings are supported natively — uncommon in the PMS category.

Who Zitlin Is Built For

• Independent hotels with 1–200 rooms in India, Sri Lanka, Nepal, Bangladesh, and Southeast Asia — particularly properties currently running on spreadsheets, registers, or no system at all
• Guesthouses and B&Bs with a mix of walk-in, OTA, and direct bookings that need one place to see everything
• Short-term rental operators managing multiple Airbnb and Booking.com listings who need a consolidated calendar and iCal sync per unit
• Hotels with in-house dining where the restaurant and front desk currently operate independently and reconcile manually at end of day
• Spas, saunas, and clubhouses using hourly slot bookings with the same invoicing and QR payment needs as a hotel

Frequently Asked Questions

Is Zitlin really free? Zitlin's core features — room reservations, restaurant management, basic invoicing, and event space bookings — are free with no time limit and no credit card required. OTA iCal sync, multi-user access, advanced reporting, and Channex channel management are part of the Pro plan. See pricing for the full breakdown.

How long does setup take? Most properties complete setup and check in their first guest within 10 minutes. You add your property details, configure room types and rates, and you are ready. Our team is available on WhatsApp during setup for any questions.

Does Zitlin work for a hotel that also has a restaurant? Yes — this is one of Zitlin's primary use cases. Restaurant orders post directly to guest folios. A guest's checkout invoice includes both room charges and all food and beverage charges in one document. No separate billing reconciliation between the restaurant and front desk.

What size property is Zitlin designed for? Zitlin works best for independent properties from 1 to 200 rooms. Most active properties on Zitlin are in the 5–60 room range.

Does Zitlin handle GST invoicing automatically? Yes. GST is calculated automatically per the room tariff slab. Non-GST registered properties generate clean invoices without any tax fields. Multi-country VAT invoicing is also supported for Sri Lanka, Nepal, Bangladesh, and Southeast Asian markets.

Can I connect Airbnb and Booking.com to Zitlin? Yes. iCal sync connects Zitlin to any OTA that supports iCal — Airbnb, Booking.com, Expedia, Agoda, and more. For real-time rate sync with MakeMyTrip, Traveloka, and other regional OTAs, Channex channel manager integration is available as a Pro add-on.

Does Zitlin support hourly bookings for spas and day-use rooms? Yes. Hourly and day-use bookings run from the same calendar as overnight reservations. GST for hourly bookings is calculated on the equivalent nightly tariff per Indian GST rules.

What QR payment systems does Zitlin support? UPI (India), SGQR/PayNow (Singapore), DuitNow (Malaysia), PromptPay (Thailand), QR Ph (Philippines), VietQR (Vietnam), QRIS (Indonesia), UPI cross-border (Bhutan), and SEPA QR (Europe). All at 0% commission — the payment goes directly to your bank account.

Does Zitlin work on mobile? Yes. The Android app is available for staff use — housekeeping, restaurant orders, and front desk operations. The web interface works on any browser on any device for management functions.

How do I install Zitlin on my laptop? Zitlin is cloud-based and runs in any browser — no installation required. A Windows desktop app is available on the Microsoft Store and a Mac app is available for download.

Where is my data hosted? All data is hosted on servers in the Netherlands under EU data protection standards.

Hotelogix, eZee Absolute, Cloudbeds, Airbnb, Booking.com, MakeMyTrip, and all other product names are trademarks of their respective owners. Zitlin is not affiliated with any of these companies.