Is Zitlin really free forever?
Yes. Zitlin's core features — room bookings, restaurant management, event-space bookings — are free with no time limit. No credit card required to get started.
How long does setup take?
Most properties complete setup and create their first booking within 10 minutes. You add your property details, configure your room types and rates, and you're ready. Our team is available on WhatsApp if you get stuck at any point.
Do I get any support during onboarding?
Yes — every new property gets direct WhatsApp access to our team during setup. You're not handed a help document and left alone. If something isn't working or isn't clear, message us and we'll help you through it.
What size property is Zitlin designed for?
Any size, up to 200 rooms. Properties running 100+ rooms are on Zitlin's paid plan today, and the free plan puts no limit on how many rooms you set up. Larger properties get the features that scale matters for — real-time OTA distribution across 50+ channels, seven-role permissions, staff PIN sign-in on shared terminals, per-shift cash drawers, a night audit and multi-property management from one login. Zitlin for large hotels and resorts →
Does Zitlin support hourly bookings?
Yes. Zitlin supports hourly and day-use bookings alongside nightly reservations — from the same dashboard. Most PMS software does not support this natively.
Can I use Zitlin to manage my Spa?
Yes. Simply add your rooms and use the Hourly Booking feature.
Can I manage multiple Airbnb listings from Zitlin?
Yes. Zitlin's channel manager connects to Airbnb by direct API — certified at Airbnb's Preferred+ partner tier, the highest level of access — so availability, rates and stay restrictions sync in real time across every listing. Reservations arrive as complete folios with payment already recorded. iCal links are also available per unit for any OTA without an API.
Does Zitlin connect to MakeMyTrip, Traveloka, and other regional OTAs?
Yes. Zitlin's channel manager connects to 50+ OTAs by direct API — MakeMyTrip and Goibibo for Indian properties, Traveloka and Agoda for Southeast Asia, Booking.com, Airbnb and Expedia globally. Availability pushes on the booking event rather than on a timer, nightly rates stay current 500 days ahead, and minimum stay, closed-to-arrival, closed-to-departure and stop-sell rules sync per channel. How real-time OTA distribution works in Zitlin →
Can I share availability with an offline travel agent?
Yes. Share a read-only iCal link for any property with a travel agent. They subscribe in Google Calendar or Outlook and see your live availability — no Zitlin login required on their end.
Does Zitlin handle GST invoicing automatically?
Yes. GST is calculated per your room tariff slab — 0% below ₹1,000, 5% for ₹1,001–₹7,500, 18% above ₹7,500 — and applied automatically on every invoice. Non-GST registered properties generate clean bills without tax fields.
Which QR payment systems does Zitlin support?
Zitlin supports 16 national QR systems across 24 countries: UPI (India, Bhutan), Pix (Brazil), VietQR (Vietnam), QRIS (Indonesia), DuitNow (Malaysia), Thai QR Payment (Thailand), SGQR and PayNow (Singapore), QR Ph (Philippines), FPS (Hong Kong), KHQR (Cambodia), LANKAQR (Sri Lanka), FonePay (Nepal), Bangla QR (Bangladesh), GhQR (Ghana), NQR (Nigeria), and SEPA QR across Europe. Cameroon is supported with MTN MoMo and Orange Money payment instructions. See all supported QR payment systems →
What languages is Zitlin available in?
The Zitlin app is available in English, Spanish (Español), French (Français), German (Deutsch), Portuguese (Português) and Japanese (日本語). Each staff member picks their own language, or lets the app follow their device setting — so the same property can have a front desk working in one language and housekeeping in another.
Can I manage my hotel restaurant and rooms in one system?
Yes. Restaurant charges post directly to a guest's room folio. The final checkout invoice includes both room and dining charges automatically.
Does Zitlin work on mobile?
Yes. Zitlin has an Android app for staff use. Housekeeping, restaurant orders, and front desk operations all work from staff phones without dedicated hardware.
How can I use Zitlin in my laptop?
Yes. Visit our Downloads page to get the Mac OS application. Windows application can be installed from the Microsoft Store.
