Four report tabs you can open at any moment, a revenue summary that arrives by email before your first cup of tea, and exports your accountant and your kitchen manager can each take away on their own. Nothing to build, and no numbers to add up by hand.
Most owners of independent properties find out how yesterday went by sitting down and working it out: receipt stubs, the register, the OTA dashboard, a calculator. By the time the picture is complete it is mid-morning, and yesterday's problems have had a day's head start.
Zitlin answers the same questions two ways. Reports in the main menu is open whenever you want it, with four tabs that each answer one question a property asks every day. And a revenue summary arrives by email each morning at around 5 AM, so the shape of yesterday is waiting for you before your first cup of tea.
Four tabs, four questions
| Tab | The question it answers |
|---|---|
| Revenue | What came in, what went out, and which way we came out — for today, this week, this month, or any range you pick |
| Kitchen | Which dishes sold, at what price, and what was comped or sent back |
| Breakfast | How many people are we feeding tomorrow morning |
| Daily Reports | What did the property look like on this particular date |
Revenue is the one most owners live in. Money in against money out, income by category — rooms, restaurant, room service, event spaces — and spending by expense category beside it, with a cashflow view across the period so a difficult week reads as a shape rather than a number. Underneath sit the figures you check against the till and the card terminal: what was collected by cash, card, QR and transfer, what is still unsettled, what you are holding in prepayments, and the tax inside it all.
Kitchen and Breakfast are for the people who cook. The first is dish by dish — quantity sold, unit price, value, and what was removed or comped. The second counts covers from the meal plan on each booking rather than from tickets rung up at the buffet, so tomorrow's number is ready tonight and nobody has to count heads.
Daily Reports is the dated snapshot. Pick a date and you can open occupancy and revenue on the screen, or take any of seven reports away as a PDF: occupancy with the night's arrivals and departures, revenue by source and by OTA, folios and their balances, channel mix — what direct, walk-in and each OTA actually brought in — exceptions, housekeeping, and expenses.
And a summary that comes to you
You see yesterday's room revenue, room service, restaurant sales, tax collected, discounts applied, and exactly how much came in by cash, UPI, card and credit — without opening anything. The same report can be downloaded from the dashboard whenever you want it.
The Daily Revenue Report — What It Contains
The report is a one-page PDF covering a 24-hour window. An actual report generated for a real Zitlin property looks like this:
| Line | What it shows |
|---|---|
| Revenue | Total revenue from all invoices in the period |
| Tax | Total GST collected across all invoice types |
| Discount | Total discounts applied in the period |
| Invoices | Count of invoices generated |
| Room | Revenue from accommodation charges |
| Room Service | Revenue from in-room food and beverage orders |
| Restaurant | Revenue from restaurant table orders |
| Total Amount Received | Settled invoice total |
| Unsettled invoices | Count and value of invoices not yet fully settled — flagged separately |
| Cash | Amount received in cash |
| Instant Payment (UPI, Thai QR, etc.) | Amount received via QR payment systems |
| Credit/Debit Card | Amount received by card |
| Bank or Wire Transfer | Amount received via bank transfer |
| Credit | Amount settled by room credit or internal transfer |
| NC or Complimentary | Complimentary invoices |
| Third Party (OTA, agents, etc.) | Amount settled through OTAs or travel agents |
The payment method breakdown is particularly useful for properties transitioning to UPI or QR payments — you can see in a single line what proportion of daily revenue is coming through each channel versus cash and card.
Check Your Numbers Before Breakfast
Invoice Export — GST-Ready CSV for Your Accountant
Every invoice Zitlin generates — room, room service, and restaurant — is exportable as a CSV. Each row in the export contains everything your accountant needs to file monthly GST returns:
| Column | Example |
|---|---|
| Invoice Number | ZIT/26-27/RO-996 |
| Invoice Type | Room / Room Service / Restaurant |
| Date and time | Jun 28, 2026 10:43 |
| Settled | Yes / No |
| Customer Name | Guest name as entered |
| Customer Address | Full address including state |
| Customer Tax ID | GSTIN if provided for B2B invoice |
| Discount Rate and Amount | 0% / ₹0.00 |
| Total Amount | Pre-tax subtotal |
| Tax Details | [email protected] on ₹4,400 = ₹110, [email protected] on ₹4,400 = ₹110 |
| Tax Amount | Total GST on this invoice |
| Advance / Deposit | Any deposit applied |
| Net Amount | Post-tax, post-deposit total |
| Round Off | Rounding adjustment |
| Amount Payable | Final amount |
| Payment Modes | Card: ₹4,620 / Cash: ₹260; Credit: ₹2 |
Invoice numbers follow financial-year-aware sequential format (ZIT/26-27/RO-996) — the 26-27 denotes the financial year, and RO/RS/RE denotes room, room service, and restaurant respectively. This format is consistent with GSTR-1 invoice series requirements.
The CSV export covers any date range you select. Filter by invoice type, settlement status, or date range, then export. Your accountant receives a spreadsheet with every invoice, every tax component, and every payment method — ready to map to GSTR-1 without manual data entry.
F&B Sales Report — Per-Item Breakdown for Kitchen Managers
The kitchen manager or restaurant operator can independently export a per-item sales report in CSV format for any date range. Each row is one menu item and shows:
| Column | What it tells you |
|---|---|
| Item / Dish | Menu item name |
| Removed | How many times this item was added and then removed from an order |
| Complimentary | How many units were served complimentary (0-cost) |
| Quantity Sold | Total units sold in the period |
| Unit Price | Price per unit |
| Value | Total revenue from this item |
The "Removed" column is the one most kitchen managers don't expect to find useful but do — it shows items that guests ordered and then cancelled before billing. A dish that gets added and removed frequently is either slow to prepare (causing order cancellation) or frequently mis-sold by staff.
What You Can Track
Revenue by category. Room revenue, room service revenue, and restaurant revenue are separated on every report. You see immediately whether a slow day was a front desk problem or a restaurant problem.
Payment method mix. Cash versus UPI versus card versus credit — broken down daily. Useful for cash flow planning and for verifying that QR payment adoption is moving in the right direction.
Discounts applied. Total discounts in the period, visible on both the daily report and the invoice export. If discounts are climbing without a corresponding increase in volume, that shows up.
Tax collected. Total GST per period, matching the invoice export totals. Your accountant can cross-check the summary figure against the line-by-line CSV.
Unsettled invoices. The daily report flags any invoices that have been generated but not fully settled with a payment method. These are potential revenue leakage — cash that hasn't been recorded or a folio that was closed without confirming how the guest paid.
Menu performance. Via the F&B CSV — which items sold, at what volume, at what price. Identify your highest-revenue dishes and your highest-cancellation dishes in the same export.
Who Gets Which Report
| Report | Format | Who accesses it | How |
|---|---|---|---|
| Daily revenue summary | Owner / manager | Email at 5 AM daily + dashboard download | |
| Invoice export | CSV | Accountant / owner | Dashboard export, any date range |
| F&B sales report | CSV | Kitchen manager / owner | Dashboard export, any date range |
Report access is role-based. A kitchen manager can export the F&B sales report without having access to financial invoices or room revenue. An accountant given export-only access sees invoices without being able to modify reservations or pricing.
Frequently Asked Questions
Can we export daily sales, payment modes, and tax logs into CSV for our accountant to file monthly GST? Yes. The invoice export CSV contains every invoice generated in the selected date range, with CGST and SGST broken down per invoice, customer details (name, address, GSTIN if applicable), invoice type (Room/Room Service/Restaurant), payment method per invoice, and financial-year-aware sequential invoice numbers. Your accountant can map this directly to GSTR-1 without manual data entry. The daily revenue report also provides a summary tax total that can be cross-checked against the CSV line items.
When is the daily report emailed, and who receives it? The daily revenue report is emailed at approximately 5 AM each day to the registered owner or manager email address for the property. It covers the previous 24-hour window. The same report can be downloaded from the Zitlin dashboard at any time — you are not dependent on the email.
Can the kitchen manager export the F&B report without accessing financial data? Yes. Role-based access controls what each user can see and export. A kitchen manager role can export the per-item F&B sales CSV — item name, quantity sold, removed items, complimentary items, and revenue per item — without access to invoice financials, room revenue, or guest payment details.
Does the invoice export include CGST and SGST separately, or only a combined GST total? Both. Each invoice row in the CSV shows the tax calculation broken down — for example, "[email protected] on ₹4,400 = ₹110, [email protected] on ₹4,400 = ₹110" — as well as a combined tax amount column. This format is compatible with GSTR-1 requirements for intra-state supplies.
Does the report separate room revenue, room service revenue, and restaurant revenue? Yes. The daily report and the invoice export both distinguish between Room, Room Service, and Restaurant invoice types. You can see at a glance whether a drop in revenue was accommodation-driven or F&B-driven.
What does the "Removed" column in the F&B export mean? It shows how many times a menu item was added to an order and subsequently removed before the bill was generated. A high removal count on a specific dish often signals a preparation delay causing guests to cancel the order, or a frequent mis-sell by floor staff. It's different from unsold items — it's items that were ordered and then taken off the bill.
Can I see which invoices are unsettled — where payment hasn't been confirmed? Yes. The daily revenue report flags unsettled invoices with a count and total value. These are invoices that have been generated but where no payment method has been recorded — a potential sign that cash was collected but not entered into the system. The invoice export also includes a Settled column, so you can filter for unsettled invoices specifically.
Can I export data for a custom date range — weekly, monthly, quarterly? Yes. Both the invoice export and the F&B sales report let you select a custom start and end date. There is no restriction to pre-set weekly or monthly windows. For GST quarterly filing, select the full quarter range and export once.
Does the payment method breakdown include UPI and QR payments separately from card? Yes. The daily report shows Instant Payment (UPI, Thai QR, etc.) as a separate line from Credit/Debit Card, Cash, and Bank or Wire Transfer. If you are tracking QR payment adoption over time, you can compare the Instant Payment line across daily reports without any manual calculation.
How far back can I export invoice data? Invoice history is retained for the life of your account. You can export invoices from your first day on Zitlin to the current date in a single CSV export if needed.
Does Zitlin report occupancy and average room rate? Yes. The occupancy report for any date shows rooms sold against rooms available with the night's arrivals and departures, alongside the average daily rate and revenue per available room for that day. It opens on the screen and can be taken away as a PDF.
Can I see which OTA or channel my revenue came from? Yes — the channel mix report breaks a day's room revenue down by booking source and by OTA, so you can see what direct bookings, walk-ins and each connected channel actually brought in. It covers room bills only, since a restaurant tab has no channel behind it.
Are reports available on the free plan? The daily revenue email and the dashboard revenue summary are on the free plan and stay there. The manager reports — occupancy, revenue, folios, channel mix, exceptions, housekeeping and expenses — are part of Zitlin Pro, free for your first 60 days.
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