Malaysian properties run into the same three costs in the same order: OTA commission on every booking, card processing on every payment, and a stack of software licences that do not talk to each other. Zitlin removes all three — and does it in a language your floor staff already read.
Bahasa Melayu, chosen per person
Zitlin's app ships in Bahasa Melayu, and language is a per-user setting rather than a property setting. Your housekeeping supervisor updates room status in Bahasa Melayu from a phone, your restaurant team punches orders in Bahasa Melayu, and the owner opens the same night's revenue report in English. Same property, same data, different labels.
Left on the default "System" setting, the app simply follows whatever language each staff member's own phone is already set to — most people never open the setting at all.
How the multi-language app works →
DuitNow QR on every folio and every bill
Zitlin puts the amount into a DuitNow QR the guest scans with their own banking app. Funds land in your account over PayNet. No gateway, no terminal, no percentage.
Start free
DuitNow QR at 0% commission
DuitNow is how Malaysian guests already expect to pay. Zitlin generates a DuitNow QR from the invoice itself, with the amount pre-filled — the guest scans, confirms, and the money moves from their bank to yours over PayNet.
- Nothing is processed inside Zitlin, so there is no commission on any plan.
- Settlement is direct to your own bank account — no gateway account, no rolling reserve, no payout schedule.
- No card terminal required for domestic guests, though card payments you take separately still get recorded on the folio.
- Setup needs a DuitNow merchant ID from your acquiring bank, once, per property.
The same QR works on a restaurant bill as on a room folio, which means a walk-in table can settle without anyone walking to the front desk.
See all 16 supported QR payment systems →
SST and tourism levy on the invoice, not in your head
Zitlin applies your configured tax rate automatically and itemises it on the guest invoice. Service tax and any tourism levy your property collects appear as their own lines rather than being absorbed into the room rate — which is what makes a corporate guest's claim, and your own month-end, straightforward.
The OTAs Malaysian properties actually use
Zitlin's channel manager syncs two-way by direct API with Agoda, Traveloka, Booking.com, Airbnb, Expedia and 60+ more. Availability pushes on the booking event rather than on a timer, rates stay maintained 500 days ahead, and minimum-stay, closed-to-arrival, closed-to-departure and stop-sell rules sync per channel.
Every OTA reservation arrives as a complete folio with the payment already recorded — nobody re-types a booking.
How real-time OTA distribution works →
One system instead of four
Rooms, restaurant, housekeeping and billing in one account:
- Front desk — a single calendar for check-ins, room moves, walk-ins and deposits.
- Restaurant POS — table orders and kitchen tickets that post straight to a guest's room folio, so checkout is one invoice covering the room and the food.
- Housekeeping — room status updated from staff phones, so the desk sees what is actually clean without calling anyone.
- Direct booking engine — commission-free bookings from your own website, embeddable anywhere you can paste a link.
Free forever, and free to leave
The free plan carries unlimited rooms, the POS, the booking engine and invoicing, with no time limit and no credit card. Zitlin Pro starts at €19 a month and includes zero setup fee, staff training and data migration — send us a spreadsheet export from whatever you run now and we load your rooms, rates and forward bookings for you.
Start free — most properties take their first booking within ten minutes, with our team alongside them on WhatsApp.