Indonesian properties — hotels in Jakarta, villas in Bali, homestays and guesthouses across the archipelago — lose money in three predictable places: OTA commission, payment processing fees, and the gap between systems that do not share data. Zitlin closes all three from one free account.
QRIS at 0% commission
QRIS is the payment rail Indonesian guests already use, and Zitlin builds it directly into the invoice. Generate a QRIS from any room folio or restaurant bill, the guest scans it with whichever wallet or banking app they carry, and the money settles into your own bank account.
- No commission on any plan. Zitlin creates the code; it never touches the funds, so there is nothing to take a cut of.
- Setup is one paste. Use the static QRIS your bank or payment provider already gave you — Zitlin adds the invoice amount to it on each payment, so the guest never types a figure and never underpays.
- No gateway account and no card terminal required for domestic guests. Card payments you take separately still get recorded against the folio.
The same QR works on a restaurant bill as on a room folio, so a table can settle where it sits.
See all 16 supported QR payment systems →
A QRIS on every folio and every bill
The guest scans, the amount is already filled in, and the funds land in your account. No gateway, no terminal, no percentage.
Start free
Language: what Zitlin does and does not have
Being straight about this, because it is the first thing an Indonesian operator will ask. Zitlin's app does not currently ship in Bahasa Indonesia. It runs in eight languages — English, Spanish, French, German, Portuguese, Malay (Bahasa Melayu), Thai and Japanese — chosen per staff member rather than per property.
Most Indonesian properties run the app in English. If a Bahasa Indonesia interface is a requirement for your team rather than a preference, tell us on WhatsApp before you commit and we will give you a straight answer about where it sits.
How the multi-language app works →
The OTAs Indonesian properties actually use
Zitlin's channel manager syncs two-way by direct API with Traveloka, Tiket.com, Agoda, Booking.com, Airbnb, Expedia and 70+ more. Availability pushes on the booking event rather than on a timer, rates stay maintained 500 days ahead, and minimum-stay, closed-to-arrival, closed-to-departure and stop-sell rules sync per channel.
For a villa portfolio this is the whole game: one booking on Airbnb closes that unit on Traveloka and Agoda immediately, rather than at the next scheduled sync.
How real-time OTA distribution works →
The 21% tax and service, worked out correctly
The 21% on an Indonesian hotel bill is a 10% service charge plus a 10% regional hotel tax (PB1), and the tax is charged on the room rate plus the service charge. On IDR 1,000,000 that is 100,000 of service and 110,000 of tax, not 100,000 of each.
In Zitlin the hotel tax can be set to charge on top of the service charge, so every invoice follows, including prices quoted with tax included. Each charge prints as its own line, with the figure it was charged on, so the sum is there for a guest or an accountant to check. Non-registered properties generate clean bills with no tax fields at all.
Work out any rate with the Indonesia hotel tax and service calculator →
One system instead of four
- Front desk — one calendar for check-ins, room moves, walk-ins and deposits, across every unit or villa.
- Restaurant POS — table orders and kitchen tickets posting straight to a guest's folio, so checkout is a single invoice covering the room and the food.
- Housekeeping — room status updated from staff phones, so the desk sees what is clean without making a call.
- Direct booking engine — 0% commission bookings from your own website, embeddable anywhere you can paste a link.
Free forever
Unlimited rooms, POS, booking engine and invoicing free with no time limit and no credit card. Zitlin Pro starts at $29 a month (two months free when paid yearly) with zero setup fee, staff training and data migration included — send a spreadsheet export from your current system and we load your rooms, rates and forward bookings for you.
Start free — most properties take their first booking within ten minutes, with our team alongside them on WhatsApp.